As a requirement of HACCP, Taybl effectively logs, manages and resolves food complaints with a full audit trail.
These days, complaints can have a big impact, plus they’re now a requirement to be logged if they involve the food itself. Complaints can be logged with a full audit trail from when it’s first logged, to full resolution, with space for notes, follow ups and reminders if needed. Plus, if you use our Bookings module, any negative feedback can launch a complaint log from the same screen.
Yes. Negative feedback from the Bookings module can trigger a complaint log automatically, helping you resolve issues before they become public reviews.
