Bookings

Guest CRM

All your guest data in one place, plus insights into visit & spend patterns, booking reliability & much more.

All your guests data is viewable in the Guest CRM, complete with useful insights such as visit & spend patterns, guest reliability score, previous reviews and feedback. You can also see most popular visit days, average party size and much more to help you engage with guests better.

Frequently Asked Questions

What guest information does Taybl store?

Contact details, visit history, spend patterns, booking reliability and notes, all in one profile.

How is it populated?

Automatically, from bookings taken through Taybl, so the CRM builds itself as guests dine with you.

Can I use it for marketing?

Yes. Guest data feeds directly into marketing segments, so you can target guests by how often they visit or how much they spend.

The Bookings app also includes:

Hosted Booking Page

No website? No problem! We generate a hosted booking page for you, complete with booking widget, opening times and more, with no fuss!

Limits & Blocking

Manage your opening times and cover pacing with ease, with the most intuitive control panel on the market.

Booking Enquiries

Booking Enquiries help you manage larger party bookings including full private hire enquiries, quickly.

Timeline View

Use the Timeline view to easily re-order table allocations, see busy spots in the day and organise staffing.

Live Waiting List

A live, self-join waiting list for guests arriving with no booking, plus remote waiting for busy or sold-out nights.

Reputation Manager

Get alerted to negative feedback, with food complaint logging, stopping bad reviews before they’re published.

Pre-Orders

Take pre-orders from guests with simple shareable links, which convert to simple kitchen & FOH run sheets.

Floor Plan

Design a floor plan using our drag-and-drop builder, setup floors and rooms, plus table joins & cover counts.

More Features

Not found the feature you want? Ask our team!