Reputation Manager

Get alerted to negative feedback, with food complaint logging, stopping bad reviews before they're published.

Taybl helps stop negative reviews before they ever reach a review site. Taybl contacts your customer after their visit for their feedback. If the star rating is 3 star or below, it’s flagged for your attention to try and mitigate the average or poor experience. 4 or 5 star reviews are instantly asked to post to Google or TripAdvisor.

Frequently Asked Questions

How does Taybl help protect my rating?
Taybl alerts you to negative guest feedback so you can respond before the guest posts a public review.
Does it log complaints too?
Yes. Food complaint logging is built in, so a negative comment can become a tracked complaint with an audit trail.
Where does the feedback come from?
From guests who've booked through Taybl, collected after their visit.
Taybl Restaurant Management Software - Reputation Management

The app also includes:

Hosted Booking Page

No website? No problem! We generate a hosted booking page for you, complete with booking widget, opening times and more, with no fuss!

Limits & Blocking

Manage your opening times and cover pacing with ease, with the most intuitive control panel on the market.

Booking Enquiries

Booking Enquiries help you manage larger party bookings including full private hire enquiries, quickly.

Timeline View

Use the Timeline view to easily re-order table allocations, see busy spots in the day and organise staffing.

Live Waiting List

A live, self-join waiting list for guests arriving with no booking, plus remote waiting for busy or sold-out nights.

Pre-Orders

Take pre-orders from guests with simple shareable links, which convert to simple kitchen & FOH run sheets.

Guest CRM

All your guest data in one place, plus insights into visit & spend patterns, booking reliability & much more.

Floor Plan

Design a floor plan using our drag-and-drop builder, setup floors and rooms, plus table joins & cover counts.
Not found the feature you want? Ask our team!