Guest CRM Integration

Ticket buyers join your guest profiles, so you see who books tables, who buys tickets and who does both.

Tickets are matched to the same guest as their restaurant bookings by email or phone number. A guest’s profile shows the events they booked and attended, total spent, average party size, and how long they usually take to buy after an event is announced and how far ahead of the night. Ticket money is only visible to people you allow.

Frequently Asked Questions

How are ticket buyers matched to guests?
By email address or phone number, at your venue only. Phone numbers are required at checkout for this reason. The match is made when you open the profile, so merging or editing a guest never breaks it.
What ticket information appears on a guest profile?
Events booked and attended, tickets and party size, total spent, and the average time from an event being published to the guest buying, and from buying to the event date.
Can staff see how much a guest spent?
Only if you give them permission to see ticket sales. Without it, the amounts are withheld rather than just hidden on the page, while the events list remains.

The app also includes:

Costings & Planning

Enter expected costs and staffing for each event and see what the night could earn before you sell a ticket.

Rota Integration

Plan the staff an event needs, roster them in your Taybl rota and see any gaps at a glance on the dashboard.

Ticket Types

Set up adult, child, free or any ticket type you need, each with its own price and limit, all in one event.

Widget & Hosted Page

Sell from your own website with an embeddable widget, or share a ready-made page that looks like your venue.

Door Scanner

Scan tickets in the Taybl staff app and see at once if they’re valid, used or refunded. No extra hardware needed.

Custom Questions

Ask guests what you need to know, per ticket or per booking, and choose exactly where the answers appear.

Event Dashboard

See tickets sold, who has arrived and how the night is going, refreshed every 15 seconds while you watch.

Guest Links

Every ticket gets its own private link, so each guest can choose their own meal without the buyer chasing them.
Not found the feature you want? Ask our team!